Domestic Shipping Policy
Shipment processing time:
All orders are processed within 1-2 Business days.
Shipments or deliveries don no occur on weekends or holidays. There may be a delay if we are experiencing a high volume. In such, we will communicate any delay with our customers.
Shipping rates and delivery estimates shipping charges for your order will be calculated and displayed at checkout
| Shipment method | Estimated delivery time | Shipment cost |
| Ups | 3-5 business days | Free |
| Ups | 2 business day | $21.31(incl. tax) |
| UPS Overnight * | Next business days | $34.14 (incl. tax) |
We ship to P.O boxes or APO/FPO addresses
Shipment confirmation and order tracking will be provided once order is processed
Customs, duties, and taxes
NPE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
NPE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Returns Policy
We want you to love your purchase, but if you are not completely satisfied, we gladly accept most returns by mail and in stores within 30 days of purchase for free. Returned items must be in original, saleable condition with original tags. Shipment and delivery fees are non-refundable.
If you’re receiving a refund after we have received your item, it may take an additional 3-5 business days to fully process your return and issue your refund.
| Payment Method | Refund Method | Refund Time (Once Refund Is Processed) |
| Credit Card | Credit Card | 3-5 business days |
| Debit Card Debit | CardUp | to 10 business days |
| Checking Account | Checking Account | Up to 10 business days |
| Pre-paid Credit Cards | Pre-paid Credit Card | Refund time depends on the issuer, and can take up to 30 days |
For more information, email support at help@npestyle.com